Refund policy

Return Policy

At Steep by Widespread Wellness, we want you to love your order. Because our products are consumable wellness teas, all dry tea sales are considered final sale for safety and quality reasons.

We do not accept returns or exchanges on opened or unopened tea products.

However, if your order arrives damaged, incorrect, or there is an issue with shipping, please contact us within 7 days of delivery at steepbywidespreadwellness@gmail.com and we will make it right.

Please include:
• your order number
• a photo of the item
• a brief description of the issue

Damages and Issues

Please inspect your order upon arrival. If your package is damaged, defective, or you received the wrong item, contact us immediately so we can evaluate the issue and resolve it quickly.

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned:

• dry tea products
• opened consumable goods
• custom bundles or special orders
• sale items
• gift cards

Refunds

Approved refunds for damaged, incorrect, or missing items will be processed back to your original payment method within 5–10 business days depending on your bank or payment provider.

If more than 10 business days have passed since your refund was approved, please contact us at steepbywidespreadwellness@gmail.com.

Questions

For any questions regarding your order, please contact:
steepbywidespreadwellness@gmail.com

forever, & ever may your glass, it be filled…