Shipping policy

Shipping Policy

At Steep by Widespread Wellness, we pack every order with intention, a little chaos, and hopefully enough tea to improve your decision making.

All dry tea orders are processed within 2–5 business days unless otherwise noted. During launches, holidays, or collective emotional breakdowns, processing times may be slightly longer.

Once your order ships, you will receive tracking information by email.

Shipping times vary depending on your location and carrier, but most domestic orders arrive within 3–7 business days after shipment.

Please note that delivery times are estimates and are not guaranteed. Once your package leaves our hands and enters the wild world of shipping carriers, we are not responsible for postal delays, lost packages caused by incorrect shipping addresses, weather delays, or Mercury being in retrograde.

Please double check your shipping address before placing your order. Orders sent to incorrect addresses provided at checkout may require additional shipping charges for reshipment.

Damaged or Missing Orders

If your package arrives damaged or something is missing, please contact us within 7 days of delivery at steepbywidespreadwellness@gmail.com.

Please include:
• your order number
• photos if applicable
• a brief description of the issue

We will always do our best to make it right.

Local Pickup / Delivery

If local pickup or special delivery options are available, details will be provided at checkout or announced separately.

Questions

For shipping questions, please contact:
steepbywidespreadwellness@gmail.com

forever, & ever may your glass, it be filled…